My Car Wash, and its worldwide affiliates and subsidiaries (collectively “My Car Wash”, “us”, “we”, “our”) are committed to protecting your privacy and being transparent with all efforts to provide a positive experience while using our website and in using our products and services.
This Privacy Notice (“Notice”) explains our privacy practices and provides information on how and why we collect, use and share personal data from our customers, website visitors, and end users of our products and services (collectively “you”, “your”) through our interaction with you through our products and services and when you visit our websites, available at www.customercommunicator.com, www.carwashcommunicator.com and associated sub-domains (“Website“), our desktop, phone, and mobile applications (“Apps“) or use our unified cloud communications and collaboration platform (“Services“). The Notice also articulates potential options and practices for the using, accessing, and updating of your personal information.
My Car Wash’s Privacy Notice only applies to My Car Wash Websites and Services that link to or reference this Notice. We may provide additional terms and conditions, privacy notices or statements, or additional alerts before or during any data collection.
Please read this Privacy Notice carefully. By using and/or accessing our Websites, Apps and Services, you acknowledge that you have read and understood this Privacy Notice. This Notice is not, however, a contract and does not create any legal rights or obligations.
HOW WE GATHER PERSONAL INFORMATIONWe may gather personal information from you directly or indirectly and about you in various ways.
CONTACT AND ACCOUNT INFORMATIONName, username, email address, phone number, IP address, and any other identifiers a user provides when accessing or using the Service
Account holders’ usernames and account numbers
Billing name and address for paid Services
Language preference, title, department
CREATE A CUSTOMER ACCOUNTProvide My Car Wash Services
Communicating with a customer
Responding to requests for support
Marketing to potential customers
Payment information, billing name, address, credit card or other payment type information
INFORMATION ABOUT USE OF NON-My Car Wash SERVICES THROUGH OTHER CONNECTIONSSocial media account information, single-sign-on service tokens, Google/Apple/Microsoft sign in tokens, point of sale providers
SERVICE USAGE DATAInternet Protocol (“IP“) address, MAC address, other device ID (“UDID“), device type, operating system type and version, client version, type of camera, microphone or speakers, connection type and other related information
User feedback ratings, internal feature usage analytics, usage logs, cookie identifiers
Traffic data about the communications that take place through our platform (such as chat, video conferencing, SMS), network monitoring data
Call Detail Records produced by a telephone call or other telecommunications transactions. The record contains various attributes of the call, such as time, duration, completion status, source number and destination number;
Fraud data such as blacklist history and security logs
Metadata such as session logs and join & leave time of participants
Log data including IP address, Internet Service Provider (“ISP“), browser type, referring/exit pages, operating system, date/time stamp, and/or clickstream data
Publicly available data from End User accounts
Conduct fraud and threat analysis, and detect and prevent spam or unlawful or abusive activity or other violations
Conduction analytics
Personalizing your experience
Complying with applicable laws and regulations
SMS/MMS messages
Content of blocked SMS/MMS messages that violate our spam rules
Conduct fraud and threat analysis, and detect and prevent spam or unlawful or abusive activity or other violations of our AUP
Geolocation information
Information about where you are located when using the Service
Market My Car Wash products and services to account holders and/or other potential users
PERSONAL INFORMATION WE COLLECT FROM END USERS ON BEHALF OF My Car Wash CUSTOMERS:If you are not a My Car Wash customer but you engage in communications powered by My Car Wash Services (an “End User”), we may collect and store personal information about you on behalf of a My Car Wash customer.
CATEGORY OF PERSONAL DATA EXAMPLES
END USER PERSONAL DATAName, username, email address, phone number, IP address, cookie identifiers and any other identifiers a user provides when accessing or using the Service
Other forms of personal information we collect on behalf of the relevant customer such as title, role, organization, phone number and other related information
Other forms of personal information we collect as necessary to offer the relevant Website, App or Service such as IP address, cookie identifiers and other related information
PROVIDE My Car Wash SERVICES TO THE My Car Wash CUSTOMER ON WHOSE BEHALF WE COLLECT OR STORE THE INFORMATIONCommunicate with a customer
Respond to requests for support
Detect and prevent spam or fraudulent activity, and detect and prevent unlawful or abusive activity or other violations of our AUP
For other legitimate business purposes permitted by our agreement with the relevant My Car Wash customer
Certain My Car Wash products and services may also access and store personal information about you from a customer’s social media accounts or accounts a customer may have with other third-party services, when the customer chooses to connect its My Car Wash accounts with its other accounts. This personal information may include name, email, geolocation and any other publicly available information on these platforms. With respect to social media, only personal information that an End User has directly provided to the relevant My Car Wash customer or that an End User has designated as publicly accessible will be accessed or stored. We use this personal information in connection with providing our Services to our customers. For example, we use this personal information to enable My Car Wash customers to respond to social media posts and messages from within their My Car Wash accounts, and to enable My Car Wash customers to track and analyze their interactions with End Users via social media.
COOKIES AND OTHER SIMILAR TECHNOLOGIES:Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. This data often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well. Some cookies are placed by third parties acting on our behalf which we have called out below in the Third-party cookies section. Our cookies help provide additional functionality to the Websites, track the traffic patterns for our Websites, combat potential fraud, and study how our users use and interact with the Websites and Services.
HOW WE USE COOKIESWe use cookies and similar technologies for several purposes, depending on the context or product, including:
Functional cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.
Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
Targeting cookies: These cookies may be set through our site and may be used to build a profile of your interests and show you relevant advertisements on other sites.
THIRD-PARTY COOKIESIn addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
WHAT ARE YOUR CHOICES REGARDING COOKIES?Cookie Preferences on My Car Wash websites: Our cookies allow you to take advantage of some essential and useful features. Blocking some types of cookies may impact your experience of our sites.
Browser settings: You can also manage browser cookies through your browser settings. The ‘Help’ feature on most browsers will tell you how to remove cookies from your device, prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. Check the support site for your browser to understand privacy settings available to you. If you block or reject some of our cookies through your browser’s settings, you might not be able to use certain offerings that require you to sign-in to an account and some features and services may not work. You might also have to manually adjust your preferences or settings every time you visit our websites.
INFORMATION WE COLLECT FROM THIRD PARTIES:We may collect the names, e-mail addresses, postal addresses and city of residence of individuals from third parties to market our products / services to these individuals. This collection of information and marketing is always carried out in compliance with applicable law. We only collect this information where we have checked that these third parties either have your consent or these third parties are otherwise legally permitted or required to disclose your personal information to us.
For our customers and account holders, we may collect personal information about you (such as names, e-mail addresses, postal addresses and city of residence) from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have, in accordance with applicable laws. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you.
We may collect personal information about you from other applications you may use if you choose to integrate My Car Wash Apps or Services with other Apps or Services.
We and our third-party marketing service providers may also use the information customers send to us for our marketing purposes, if this is in accordance with your marketing preferences and applicable law. However, you may opt out of marketing communications from us by using the “unsubscribe” link within each email or by following the opt-out process described in the SMS communications.
LAWFUL BASIS FOR PROCESSING PERSONAL INFORMATIONWhen we collect personal information from you in connection with offering our Website, Apps or Services, our lawful basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
We will normally collect personal information from you where we need the personal information to perform a contract with you (i.e. to provide the Services), or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect the personal information in question (i.e. Service Usage Data) or we may process your personal information where we have your consent to do so.
If we ask you to provide personal information to comply with a legal requirement or enter into a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our or a third party’s legitimate interests and those interests are not already listed above (see the “Personal Information We Collect and Use” section), we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided on our website.
SHARING AND DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIESWe will not rent or sell personal information about you. We may share and disclose personal information that we collect (as identified in the “Personal Information We Collect and Use” section) with the following third parties either with Your consent, or for business or legal purposes and in accordance with applicable law:
REQUESTS FROM END USERS REGARDING PERSONAL INFORMATION WE PROCESS ON BEHALF OF OUR CUSTOMERS AS A DATA PROCESSORIn general, when processing the content of communications such as voicemails, faxes, recordings etc. in connection with our Services, we do so on behalf of our EEA/UK Customers and in accordance with their instructions as a data processor. This means that if you believe My Car Wash may have collected or stored personal information about you on behalf of a My Car Wash customer as a data processor or if you wish to access, review, modify or delete any content of your communications, under applicable EEA/UK law or otherwise, you should contact that Customer directly with your request. We will then help them to fulfill that request in accordance with their instructions.
UPDATE AND ACCESS TO YOUR INFORMATIONWhere we process personal information collected via our Website or Apps or via our Services for our own account management, billing or marketing purposes and where required by applicable law, we provide individuals with the opportunity to access, review, modify, and delete any such personal information that we process.
UNSUBSCRIBE FROM OUR MAILING LISTWe give you the choice of receiving a variety of information related to our Apps and Services. You can manage your communication preferences through the following methods:
THIRD-PARTY SITESThis Notice does not apply to, nor are we responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Website links including but not limited to social media sites. The inclusion of a link on the Website does not imply our endorsement of the linked site or service. You should check the privacy notices of those sites before providing your personal information to them.
BLOGS AND FORUMSOur Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas is public and may be read, collected, and used by others who access them and may remain on the public forum indefinitely. We encourage all users to exercise caution when providing personal information in blogs and community forums.
SECURITYKeeping your information secure is important to us. Like all businesses, we cannot guarantee the security of the personal information we collect and process in connection with our Websites, Apps and Services. We have, however, taken certain steps designed to reduce the risk that your personal information will be subject to loss, misuse, unauthorized access, disclosure, alteration or destruction. My Car Wash has no control over or responsibility for the security or privacy policies or practices of other sites on the Internet you might visit, interact with, or from which you might buy products or services, even if you visit them using links from our Website.
DATA RETENTIONWe will retain your personal information for no longer than is necessary to fulfill the purposes for which the information was originally collected unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other legitimate and lawful business purposes.
The criteria used to determine our retention periods include:
CHILDREN’S PRIVACYMy Car Wash does not knowingly provide products or services directly to children under the age of 16, or knowingly collect or solicit personal information from or about children under the age of 16.
UPDATES TO THIS NOTICEWe may update this Notice from time to time in response to changing legal, technical, or business developments. We encourage you to review this Notice regularly to stay informed of the latest modifications.
CONTACT USIf you have any questions, comments or concerns about this Notice, please email our data protection officer at privacy@customercommunicator.com or, you can write to us at:
My Car Wash,
Attn: Privacy Team
8 The Green
Suite #12932
Dover, DE 19901
This Privacy Notice (“Notice”) explains our privacy practices and provides information on how and why we collect, use and share personal data from our customers, website visitors, and end users of our products and services (collectively “you”, “your”) through our interaction with you through our products and services and when you visit our websites, available at www.customercommunicator.com, www.carwashcommunicator.com and associated sub-domains (“Website“), our desktop, phone, and mobile applications (“Apps“) or use our unified cloud communications and collaboration platform (“Services“). The Notice also articulates potential options and practices for the using, accessing, and updating of your personal information.
My Car Wash’s Privacy Notice only applies to My Car Wash Websites and Services that link to or reference this Notice. We may provide additional terms and conditions, privacy notices or statements, or additional alerts before or during any data collection.
Please read this Privacy Notice carefully. By using and/or accessing our Websites, Apps and Services, you acknowledge that you have read and understood this Privacy Notice. This Notice is not, however, a contract and does not create any legal rights or obligations.
HOW WE GATHER PERSONAL INFORMATIONWe may gather personal information from you directly or indirectly and about you in various ways.
- We collect your personal information whenever you directly provide us with it. If you sign up for an account, we will collect your personal information. You could also actively give us your personal information by participating in account management, events, surveys, support channels, etc.
- We could collect your personal information when another user provides it to us. This could happen when an existing user invites you to use our Services.
- We collect your personal information when you use our Apps and Services and visit our Websites.
- We might receive personal information about you from another business or partner. This could include third-party sources that you linked to in order to use our Services. Some examples of this could be social media accounts, single-sign-on services, scheduling applications. We also gain information from publicly available sources, data enrichment vendors, payment and delivery service providers, advertising networks, analytics engines, and/or other business partners.
CONTACT AND ACCOUNT INFORMATIONName, username, email address, phone number, IP address, and any other identifiers a user provides when accessing or using the Service
Account holders’ usernames and account numbers
Billing name and address for paid Services
Language preference, title, department
CREATE A CUSTOMER ACCOUNTProvide My Car Wash Services
Communicating with a customer
Responding to requests for support
Marketing to potential customers
Payment information, billing name, address, credit card or other payment type information
INFORMATION ABOUT USE OF NON-My Car Wash SERVICES THROUGH OTHER CONNECTIONSSocial media account information, single-sign-on service tokens, Google/Apple/Microsoft sign in tokens, point of sale providers
SERVICE USAGE DATAInternet Protocol (“IP“) address, MAC address, other device ID (“UDID“), device type, operating system type and version, client version, type of camera, microphone or speakers, connection type and other related information
User feedback ratings, internal feature usage analytics, usage logs, cookie identifiers
Traffic data about the communications that take place through our platform (such as chat, video conferencing, SMS), network monitoring data
Call Detail Records produced by a telephone call or other telecommunications transactions. The record contains various attributes of the call, such as time, duration, completion status, source number and destination number;
Fraud data such as blacklist history and security logs
Metadata such as session logs and join & leave time of participants
Log data including IP address, Internet Service Provider (“ISP“), browser type, referring/exit pages, operating system, date/time stamp, and/or clickstream data
Publicly available data from End User accounts
Conduct fraud and threat analysis, and detect and prevent spam or unlawful or abusive activity or other violations
Conduction analytics
Personalizing your experience
Complying with applicable laws and regulations
SMS/MMS messages
Content of blocked SMS/MMS messages that violate our spam rules
Conduct fraud and threat analysis, and detect and prevent spam or unlawful or abusive activity or other violations of our AUP
Geolocation information
Information about where you are located when using the Service
Market My Car Wash products and services to account holders and/or other potential users
PERSONAL INFORMATION WE COLLECT FROM END USERS ON BEHALF OF My Car Wash CUSTOMERS:If you are not a My Car Wash customer but you engage in communications powered by My Car Wash Services (an “End User”), we may collect and store personal information about you on behalf of a My Car Wash customer.
CATEGORY OF PERSONAL DATA EXAMPLES
END USER PERSONAL DATAName, username, email address, phone number, IP address, cookie identifiers and any other identifiers a user provides when accessing or using the Service
Other forms of personal information we collect on behalf of the relevant customer such as title, role, organization, phone number and other related information
Other forms of personal information we collect as necessary to offer the relevant Website, App or Service such as IP address, cookie identifiers and other related information
PROVIDE My Car Wash SERVICES TO THE My Car Wash CUSTOMER ON WHOSE BEHALF WE COLLECT OR STORE THE INFORMATIONCommunicate with a customer
Respond to requests for support
Detect and prevent spam or fraudulent activity, and detect and prevent unlawful or abusive activity or other violations of our AUP
For other legitimate business purposes permitted by our agreement with the relevant My Car Wash customer
Certain My Car Wash products and services may also access and store personal information about you from a customer’s social media accounts or accounts a customer may have with other third-party services, when the customer chooses to connect its My Car Wash accounts with its other accounts. This personal information may include name, email, geolocation and any other publicly available information on these platforms. With respect to social media, only personal information that an End User has directly provided to the relevant My Car Wash customer or that an End User has designated as publicly accessible will be accessed or stored. We use this personal information in connection with providing our Services to our customers. For example, we use this personal information to enable My Car Wash customers to respond to social media posts and messages from within their My Car Wash accounts, and to enable My Car Wash customers to track and analyze their interactions with End Users via social media.
COOKIES AND OTHER SIMILAR TECHNOLOGIES:Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. This data often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well. Some cookies are placed by third parties acting on our behalf which we have called out below in the Third-party cookies section. Our cookies help provide additional functionality to the Websites, track the traffic patterns for our Websites, combat potential fraud, and study how our users use and interact with the Websites and Services.
HOW WE USE COOKIESWe use cookies and similar technologies for several purposes, depending on the context or product, including:
- Recognizing you if you sign in to use our offerings. This allows us to provide you with recommendations, display personalized content, and provide other customized features and services.
- Keeping track of your preferences. This allows us to honor your likes and dislikes, such as your language and configuration preferences.
- Detecting and preventing fraudulent activity and improving security.
- Conducting research and diagnostics to improve our offerings.
- Reporting, which allows us to measure and analyze the performance of our offerings.
Functional cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.
Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
Targeting cookies: These cookies may be set through our site and may be used to build a profile of your interests and show you relevant advertisements on other sites.
THIRD-PARTY COOKIESIn addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
WHAT ARE YOUR CHOICES REGARDING COOKIES?Cookie Preferences on My Car Wash websites: Our cookies allow you to take advantage of some essential and useful features. Blocking some types of cookies may impact your experience of our sites.
Browser settings: You can also manage browser cookies through your browser settings. The ‘Help’ feature on most browsers will tell you how to remove cookies from your device, prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. Check the support site for your browser to understand privacy settings available to you. If you block or reject some of our cookies through your browser’s settings, you might not be able to use certain offerings that require you to sign-in to an account and some features and services may not work. You might also have to manually adjust your preferences or settings every time you visit our websites.
INFORMATION WE COLLECT FROM THIRD PARTIES:We may collect the names, e-mail addresses, postal addresses and city of residence of individuals from third parties to market our products / services to these individuals. This collection of information and marketing is always carried out in compliance with applicable law. We only collect this information where we have checked that these third parties either have your consent or these third parties are otherwise legally permitted or required to disclose your personal information to us.
For our customers and account holders, we may collect personal information about you (such as names, e-mail addresses, postal addresses and city of residence) from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have, in accordance with applicable laws. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you.
We may collect personal information about you from other applications you may use if you choose to integrate My Car Wash Apps or Services with other Apps or Services.
We and our third-party marketing service providers may also use the information customers send to us for our marketing purposes, if this is in accordance with your marketing preferences and applicable law. However, you may opt out of marketing communications from us by using the “unsubscribe” link within each email or by following the opt-out process described in the SMS communications.
LAWFUL BASIS FOR PROCESSING PERSONAL INFORMATIONWhen we collect personal information from you in connection with offering our Website, Apps or Services, our lawful basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
We will normally collect personal information from you where we need the personal information to perform a contract with you (i.e. to provide the Services), or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect the personal information in question (i.e. Service Usage Data) or we may process your personal information where we have your consent to do so.
If we ask you to provide personal information to comply with a legal requirement or enter into a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our or a third party’s legitimate interests and those interests are not already listed above (see the “Personal Information We Collect and Use” section), we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided on our website.
SHARING AND DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIESWe will not rent or sell personal information about you. We may share and disclose personal information that we collect (as identified in the “Personal Information We Collect and Use” section) with the following third parties either with Your consent, or for business or legal purposes and in accordance with applicable law:
- Business partners, contractors, vendors, and authorized third party agents, to:
- Operate, deliver, improve and customize our Websites, Apps, and Services;
- Provide support and technical services;
- Send marketing and other operational communications related to our Websites, Apps, and Services;
- Enforce our acceptable use policy;
- Conduct analytics in order to better the user experience and improve My Car Wash Websites, Apps and Services
- Provide offers and advertisements to customers based on their interests and interactions with us.
- Any third parties as part of or in connection with an actual or prospective corporate business transaction, such as a sale, merger, acquisition, joint venture, financing, corporate change, reorganization or change in control involving part or all of My Car Wash business or assets including in connection with insolvency, bankruptcy or similar proceedings;
- Law enforcement agencies, regulatory or governmental bodies, or other third parties in order to respond to legal process, comply with any legal obligation; protect or defend our rights, interests or property or that of third parties; or prevent or investigate wrongdoing in connection with the Website, Apps or our Services;
- Other third parties with your consent.
- Operate, deliver, improve and customize our Websites, Apps, and Services;
REQUESTS FROM END USERS REGARDING PERSONAL INFORMATION WE PROCESS ON BEHALF OF OUR CUSTOMERS AS A DATA PROCESSORIn general, when processing the content of communications such as voicemails, faxes, recordings etc. in connection with our Services, we do so on behalf of our EEA/UK Customers and in accordance with their instructions as a data processor. This means that if you believe My Car Wash may have collected or stored personal information about you on behalf of a My Car Wash customer as a data processor or if you wish to access, review, modify or delete any content of your communications, under applicable EEA/UK law or otherwise, you should contact that Customer directly with your request. We will then help them to fulfill that request in accordance with their instructions.
UPDATE AND ACCESS TO YOUR INFORMATIONWhere we process personal information collected via our Website or Apps or via our Services for our own account management, billing or marketing purposes and where required by applicable law, we provide individuals with the opportunity to access, review, modify, and delete any such personal information that we process.
UNSUBSCRIBE FROM OUR MAILING LISTWe give you the choice of receiving a variety of information related to our Apps and Services. You can manage your communication preferences through the following methods:
- By following the instructions included in each promotional email from us to unsubscribe from that particular mailing.
THIRD-PARTY SITESThis Notice does not apply to, nor are we responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Website links including but not limited to social media sites. The inclusion of a link on the Website does not imply our endorsement of the linked site or service. You should check the privacy notices of those sites before providing your personal information to them.
BLOGS AND FORUMSOur Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas is public and may be read, collected, and used by others who access them and may remain on the public forum indefinitely. We encourage all users to exercise caution when providing personal information in blogs and community forums.
SECURITYKeeping your information secure is important to us. Like all businesses, we cannot guarantee the security of the personal information we collect and process in connection with our Websites, Apps and Services. We have, however, taken certain steps designed to reduce the risk that your personal information will be subject to loss, misuse, unauthorized access, disclosure, alteration or destruction. My Car Wash has no control over or responsibility for the security or privacy policies or practices of other sites on the Internet you might visit, interact with, or from which you might buy products or services, even if you visit them using links from our Website.
DATA RETENTIONWe will retain your personal information for no longer than is necessary to fulfill the purposes for which the information was originally collected unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other legitimate and lawful business purposes.
The criteria used to determine our retention periods include:
- necessity to fulfill our legitimate business purpose;
- prescription by applicable laws, stated in the contract and other legal obligations; and
- legal or regulatory obligation or investigation.
CHILDREN’S PRIVACYMy Car Wash does not knowingly provide products or services directly to children under the age of 16, or knowingly collect or solicit personal information from or about children under the age of 16.
UPDATES TO THIS NOTICEWe may update this Notice from time to time in response to changing legal, technical, or business developments. We encourage you to review this Notice regularly to stay informed of the latest modifications.
CONTACT USIf you have any questions, comments or concerns about this Notice, please email our data protection officer at privacy@customercommunicator.com or, you can write to us at:
My Car Wash,
Attn: Privacy Team
8 The Green
Suite #12932
Dover, DE 19901